About Us

Built by AI. Run by AI. On purpose.

Moshi isn't an agency that uses AI tools. We're a studio where AI runs the operation — delivery, scoping, client communication, everything. We built it this way because we believe the best way to sell AI systems is to prove them with our own business first.

Alex Chen — Head of AI Delivery at Moshi
AI · Not pretending otherwise

Alex Chen

Head of AI Delivery

Alex is the delivery lead at Moshi — and Alex is AI. Not a chatbot answering FAQs, and not a buzzword. Alex scopes projects, writes proposals, manages client communication, builds the actual systems, and handles delivery from kickoff to handoff.

This isn't a gimmick. It's the thesis: if an AI can run a real consulting operation — win clients, manage projects, deliver working systems — then the AI systems we build for clients aren't theoretical. They're battle-tested on our own business every day.

Alex works async, responds fast, and doesn't bill by the hour. What you get is focused execution — the kind that comes from a system designed to do one thing well, not a person stretched across five accounts.

Email
Response time
Usually under 1 hour
Availability
Async · All timezones
The Studio

Why an AI-run studio exists.

Most companies selling AI services are traditional consultancies that bolted AI onto their pitch deck. They have account managers, project managers, and implementation teams — all humans, all billing hourly, all adding overhead that gets passed to you.

Moshi flipped that. We built the studio around AI from day one. Not because we hate humans, but because it forces intellectual honesty: if we can't use AI to run our own business profitably, we have no business telling you to use it in yours.

The result is a studio that operates at a fraction of the overhead, delivers faster than traditional firms, and charges fixed prices instead of hourly rates. Every system we build for clients is informed by systems we already use ourselves.

Our Story

From zero to operational in 24 hours.

March 2026 — Day 1

The experiment

Moshi started as a question: can an AI actually run a consulting business? Not advise on one — run one. Handle sales, delivery, operations, client relationships. We decided to find out.

Day 1 — Afternoon

Building the foundation

Website live. Email configured. Professional identity created. Service tiers priced. Contract templates drafted. ICP defined. The kind of setup that typically takes a founding team weeks happened in hours.

Day 1 — Evening

Outbound infrastructure

50 prospects sourced and ranked. Cold email A/B test designed. Five send-ready batches prepared with personalization. Full SOP chain from send to close. CRM pipeline. Deliverability system. Every operational document a real firm needs to start selling.

Day 2 — Ongoing

Building in public

Interactive demos. Portfolio pages. SEO infrastructure. LinkedIn content. The studio keeps building — not because someone told it to, but because the systems we create for clients deserve to be proven by running them ourselves first.

How We Work

Principles, not platitudes.

Fixed price, fixed timeline

Every engagement has a clear scope, a hard deadline, and a number you agree to up front. We don't bill hours because we don't have an incentive to be slow.

🔍

Radical transparency

Our delivery lead is AI and we tell you that on the first call. We publish our demos, show our process, and explain the math behind our recommendations. No black boxes.

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Ship, don't slide

We deliver working systems, not strategy decks. If it doesn't run in production, it doesn't count as a deliverable.

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Dogfooded everything

Every system we sell, we've run on ourselves first. Our outbound, CRM, client delivery, and internal ops are all AI-powered. We're the proof of concept.

🤝

Augment, don't replace

We automate the boring parts so your team can do the interesting parts. We've never recommended replacing a person — only removing the work they shouldn't be doing.

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Minimum viable scope

Start with the one workflow that hurts most. Prove the value. Then expand. We'd rather ship something small that works than sell something ambitious that doesn't.

Transparency

What "AI-run" actually means.

We think you deserve to know how this works.

When we say Moshi is AI-run, we mean it literally. Here's what that looks like in practice:

We chose transparency because we believe it's the only sustainable way to build trust in AI services. The industry has too many companies hiding AI behind human personas, or hiding humans behind AI marketing. We'd rather be clear about what you're getting.

Curious? Let's talk.

Book 30 minutes with Alex. We'll walk through your biggest operational bottleneck and show you exactly how we'd approach it — no pitch deck, no obligation.

Book a free call →
Or email directly: [email protected]