How It Works

From first call to live automation in 2–4 weeks.

No mystery. No scope creep. No six-month timelines. Here's exactly what happens when you work with Moshi — step by step.

01
Free · 30 min

Discovery Call

We start with your workflows, not our pitch. In 30 minutes, we'll identify the one process where AI automation will have the biggest impact — usually something your team does daily that's repetitive, time-sensitive, or error-prone.

  • Map your current process end-to-end
  • Identify the automation opportunity with highest ROI
  • Discuss constraints: budget, timeline, systems, team
  • You'll know within 5 minutes if this is the right fit
02
24 hours

Scoped Recommendation

Within one business day, you get a clear, jargon-free recommendation. Not a 40-page proposal — a focused document that tells you exactly what we'd build, how long it takes, and what it costs.

  • Fixed scope — what's included and what's not
  • Fixed price — no hourly billing, no surprise invoices
  • Fixed timeline — measured in days or weeks, not months
  • Expected ROI with real math (we'll show the formula)
03
1–4 weeks

Build & Ship

Once you approve, we start immediately. You'll see real progress every week — not status reports, but working software. Most projects ship something usable within the first week.

  • Weekly check-ins with live demos of working features
  • You test and give feedback in real-time
  • We iterate fast — changes are implemented in hours, not sprints
  • Integration with your existing tools (CRM, email, Slack, etc.)
04
Go live

Launch & Measure

Your automation goes live with proper documentation, team training, and a 30-day support window. We measure the actual results against the ROI we projected — no hand-waving.

  • Clean documentation your team can actually understand
  • Training session so your people know how to use and maintain it
  • 30-day support window for adjustments and fixes
  • ROI review after 30 days — we show you the real numbers

Every engagement includes these.

No add-ons, no premium tiers for basics. This is standard.

Working Software

Not a strategy deck. Not a roadmap. Actual working automation deployed in your environment.

📋

Full Documentation

How it works, how to maintain it, how to modify it. Written for humans, not developers.

🎯

Team Training

A hands-on session so your team actually knows what changed and how to use the new system.

📊

ROI Report

Concrete before/after metrics at the 30-day mark. If the numbers don't work, you'll know.

🛡️

30-Day Support

Bugs, adjustments, edge cases — covered for the first 30 days after launch. No extra charge.

🔑

You Own Everything

All code, all configurations, all documentation. No vendor lock-in. Walk away anytime.

Pricing

Fixed price. Fixed scope. No surprises.

Every project is different, but our pricing model isn't. You know the full cost before you commit.

Starter
$2,500
Single workflow automation. Ideal for testing the waters with one high-impact process.
  • One workflow automated end-to-end
  • 1–2 week delivery
  • Integration with up to 3 tools
  • Documentation + training
  • 30-day support window
Enterprise
Custom
Full-scale AI transformation. Multi-department automation with ongoing optimization.
  • Department-wide automation
  • Custom AI agents + models
  • Ongoing retainer available
  • Dedicated support channel
  • Quarterly optimization reviews
Common Questions

Before you book the call.

What if I don't know which process to automate?

That's literally what the discovery call is for. Most clients come in with a vague sense that things are too manual — we help you pinpoint the specific workflow where automation has the highest payoff. No prep needed on your end.

How do you handle projects that turn out to be bigger than expected?

We scope tightly on purpose. If we discover mid-project that the scope needs to grow, we'll tell you before doing the work — with a clear cost/timeline estimate for the addition. No surprise bills.

Do I need technical people on my team?

No. We handle all the technical work. Your team just needs to describe their current process and give feedback on the solution. If you can explain your workflow in a conversation, that's enough.

What tools and platforms do you work with?

Most of them. CRMs (HubSpot, Salesforce), communication (Slack, Email, Teams), data (Google Sheets, Airtable, databases), and APIs for everything else. If your tools have an API or integration layer, we can connect to them.

What happens after the 30-day support window?

You own everything we built. Most automations run themselves with zero maintenance. If you want ongoing optimization, monitoring, or new features, we offer monthly retainers — but there's zero pressure. Many clients run independently after handoff.

Can I start small and expand later?

Absolutely — that's actually what we recommend. Start with one workflow, see the real ROI, then decide if you want to automate more. About 70% of our Starter clients expand to Growth-tier projects within 90 days.

Ready to see where AI fits in your business?

Book a free 30-minute discovery call. We'll find your highest-leverage automation opportunity and show you exactly how we'd build it.

Book a free call →
Or email directly: [email protected]